MediShare
Overview
Title:
MediShare mobile app; interviews with middle-aged professionals
Background:
It can be difficult to live with a medical condition or diagnosis, both physically and emotionally. Patients frequently experience loneliness and isolation when searching for resources and assistance related to their medical conditions.
Role:
UX designer and Researcher
Goals:
To provide a platform for patients with the same or similar diagnosis to share respective experiences in a community.
Proto-Persona
Objective
To create a mobile app that connects patients with similar medical conditions, providing a platform for them to connect and support each other, share experiences, and improve their overall quality of life.
User Research (interview)
Interview Transcripts
Participant 1:
“I only view my medical records when I absolutely need to.”
Participant 2:
“It’s very pleasant and easy to access my medical records”
Participant 3:
“Not frequently do I check my medical records. If I’m healthy there’s not really any reason to.”
Affinity Diagram [Empathize]:
User Persona [Define]:
Problem Statement [Define]:
We have observed that current medical record tools are not giving middle aged workers a centralized platform to join and engage with communities that give support, which is causing patients to feel isolated, alone, and confused. How might we develop a mobile app so that busy middle aged workers are successful in accessing support groups based on their diagnosis in one centralized location.